Proceedings of the 33rd International Academic Conference, Vienna

PUBLIC TRUST AND GOVERNANCE IN PUBLIC ADMINISTRATION IN THAILAND

CHANIDA JITTARUTTHA

Abstract:

Public trust is an important topic in "New Democratic Governance” approach of modernising states. Trust in government is deteriorating in many OECD countries. Public administration scholars generally agree that public trust is a keystone of good governance. This article explored public trust that 2,587 Thai citizens perceived on governance in public administration in Thailand. The findings are: (a) public trust and governance in public administration in Thailand are perceived at medium level, (b) relationship between two factors are positively correlated in two ways direction and varied in the same direction at high level (r = .864), (c) seven indicators to cultivate governance in public administration in Thailand are ethics of honesty, merit system, leaders who build trust culture, maintenance of democratic value, law enforcement efficiency, officials professionalism of, and public service ideologies.

Keywords: Public Trust, Trust Culture, Governance in Public Administration

DOI: 10.20472/IAC.2017.33.028

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