Abstract:
Research in Japan over the last decade has identified several common corporate behaviors exhibited by companies that have survived for over 100 years. Several of these factors emphasize relationships, including relationships with customers, employees, suppliers, and local communities. How culturally specific is this importance placed on relationships? Interviews with a sampling of CEOs who lead organizations in the United States that were established over 100 years ago indicated that relationships are just as important to corporate longevity in the United States as they are in Japan. To test the relevance of the Japanese longevity model to U.S. firms, the authors analyze survey responses from 100-year-old U.S. companies and compare their responses to those from old Japanese companies.
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