Proceedings of the 13th International Academic Conference, Antibes

A RESEARCH OF VARIOUS WORK VARIABLES ON PHARMACISTS OPERATING IN SERVICE INDUSTRY: THE PROVINCE OF ERZURUM SAMPLE

DILSAD GUZEL

Abstract:

Pharmacists are people who sell instant drugs prescribed by doctors to customer prepare other necessary drugs and conduct research regarding the development and analyses of drugs in laboratories.Their education and experience on health issues and their accessibility make them an important actor in healthcare and patients generally prefer them to the other health organizations .In addition being the first and the last health workers consulted by patients make them a vital part of healthcare system. In this study ,the public and private pharmacists operating in the province of Erzurum is examined in terms of work stress,ergonomics,job satisfaction an performance .According to the data obtained from 13.regional chamber of pharmacist,there are 115 private and 18 public pharmacists operating in city center and other districs of Erzurum.In this study,a total of 133 pharmacists were surveyed.The data were analyzed with SPSS 16.0 software and the results were discussed.

Keywords: ergonomics, job satisfaction, job performance

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