Abstract:
Undoubtedly, one of the most important factors of an organization’s success is it’s employees. Since the study of Hawtorne, it is a known fact that employee behavior and performance are related to many organizational variables. One of the variables that effect an organization’s employee performance, productivity and profitability is organizational alienation. When the literature is reviewed, it is seen that organizational alienation has many negative effects on job satisfaction, organizational silence, burn-out, work life quality, organizational commitment, employee turnover and productivity. There are organizational and individual reasons which affecting organizational alienation. The purpose of this study is to reveal the effect of hospitality employees’ self efficacy perception on organizational alienation. The research was carried out with employees working in apart hotels in Alanya, one of the most popular tourism destinations in Turkey. The data is collected from a random sample via questionnaire. Structural equation modeling (SEM) was conducted to test the validity of hypotheses. After the analysis it was concluded that self-efficacy has a statistically meaningful yet partial effect on organizational alienation.
Keywords: Self efficacy, organizational alienation, hospitality management
DOI: 10.20472/IAC.2016.023.092
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