Proceedings of the IISES Annual Conference, Sevilla, Spain

THE APPEARANCE OF DIGITALISATION AMONG THE VIEWPOINTS OF BALANCED SCORECARD

KÁROLY SZÓKA

Abstract:

In the early 1990s, Robert S. Kaplan and David P. Norton developed a balanced evaluation- and index-system that supports the implementation of the strategy. This strategic control tool is the Balanced Scorecard which approaches and evaluates the company's activities and strategy from several perspectives, viewpoints. Today, one of the most important trend is the Industry 4.0 which creates intelligent, networked value chains through cyber-physical systems. Planning and deploying this is not easy but as a strategic issue it must appear in the Balanced Scorecard. Indicators to assist in the implementation of Industry 4.0 should be built in. We are reviewing the importance of Industry 4.0 and developing a Balanced Scorecard model that includes the factors that help to implement the strategy at Industry 4.0.

Keywords: Strategy, Balanced Scorecard, Industry 4.0, Digital Business Model

DOI: 10.20472/IAC.2018.035.042

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