Proceedings of the 70th International Academic Conference, Madrid

AI AS A MEDIATOR OF INTERCULTURAL COMMUNICATION IN ENGLISH LANGUAGE TEACHING: METHODOLOGICAL MODELS AND PEDAGOGICAL RISKS

RENI BUNEVA

Abstract:

This article explores the emerging role of artificial intelligence (AI) as a mediator in intercultural communication within English language teaching (ELT). Building on established models of intercultural competence and recent critiques of static cultural frameworks, the study examines how AI tools such as generative language models reshape learners’ engagement with cultural knowledge and communication practices. The paper introduces the concept of AI-mediated intercultural competence, referring to the ability to critically interpret, evaluate, and interact with culturally embedded content generated by AI systems. It argues that while AI offers new opportunities for simulation-based learning, role-play, and exposure to diverse linguistic inputs, it also poses significant risks, including the reinforcement of cultural stereotypes, algorithmic bias, and the illusion of authentic intercultural interaction. A methodological framework is proposed, outlining practical applications of AI in ELT classrooms, including guided intercultural scenarios, critical analysis of AI-generated responses, and comparative tasks involving human and AI communication. The role of the teacher is reconceptualized as that of an intercultural facilitator and critical mediator, responsible for developing learners’ reflective and analytical skills. The article contributes to the ongoing discussion on digital transformation in education by integrating intercultural pedagogy with AI literacy, highlighting the need for a balanced and critically informed approach to technology-enhanced language learning.

Keywords: artificial intelligence (AI), intercultural communication, English language teaching (ELT), intercultural competence, AI-mediated learning, digital pedagogy, critical thinking

DOI: 10.20472/IAC.2026.070.003

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