Proceedings of the International Interdisciplinary Conference, Vienna

FACTORS INFLUENCING THE RETENTION OF THE STAFF MEMBERS OF THE GRADUATE SCHOOL, SUAN SUNANDHA RAJABHAT UNIVERSITY, THAILAND

KANTHANUT SINSOMBOON, SANSANEE JASUWAN

Abstract:

This study aims to study the retention of the staff members of the Graduate School of Suan Sunandha Rajabhat University by examining the relationship between the staff members’ satisfaction with the work and the retention of these staff members. This research was a quantitative research. The sample consisted of 40 staff members of the Graduate School. The study was carried out between September 2017 and July 2018. Data were collected via a mean of a questionnaire and analyzed with descriptive statistics including percentage, mean, standard deviation, Pearson’s Correlation Coefficient, and multivariate statistics. According to the sample’ profile, it was found that most of them were female (86.11 %), aged between 26-30 years old (48.14%), had worked for 3-4 years (4.52%). The research findings showed that overall, the staff members were satisfied with their work at the Graduate School. Their satisfaction was rated at a moderate level ( =3.55). When considering at each aspect of their satisfaction with their work, it was found that these staff were happy with their relationship in the organization and freedom at work. Moreover, this study concludes that the staff members’ overall satisfaction with work had a relationship with their retention which was consistent with the research hypothesis. However, when examining at each aspect of their satisfaction, it was found that satisfaction on works, freedom at work, job characteristics, organization policies, and relationship within the organization had a positive relationship with their retention. Additionally, the staff’s satisfaction on compensation and benefits had no relationship with their retention and commitment to the organization (x¯=3.89). The study also concluded that the staff’s commitment to the organization could predict their retention by 24.3 percent.

Keywords: Factors Influencing the Retention, Staff members of the Graduate School

DOI: 10.20472/IAC.2018.001.018

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